Episode 21. We Belong Together – How to Interview like a boss with Oscar Santalo and Jonathan Richardson

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Objectives

  • Recognize the process of recruitment
  • Understand the methods of candidate selection
  • Review the components of staff retention

Components of Recruitment

  • Position description
  • Sources
  • Pre-interview information

Position Description Examples

  • Position title, control number
  • Duties, responsibilities, job functions
  • Licensure, education, training requirements
  • Reporting relationships
  • Other specifications

Recruitment Sources

Depend on position type > Recruitment plan
Internal applicants > Increase retention/loyalty
Pre-interview info
◦ CV, Letters of Rec, academic records

Outside Applicants

Ads in professional journals, newsletters, online
Placement services ($)
Recommendations from colleagues ($)
Visit to training programs

  • Recruiting firms ($)
  • Tuition assistance programs
  • Prospect list
  • Internet job site postings
  • Job fairs
  • Sponsored events

Selection

Goal
◦ Best available candidate for a specific position
Initial screening interview
◦ Phone interview
Background verification

Interview Preparation

  • Mgm should provide to the candidate
    • ◦ Institution info, Agenda, Position info, Travel directions
  • Carefully planned
  • Providing adequate time
    • ◦ Including a tour of the facility
  • Interviewers should be prepared with candidate info

Preparation For Interview Day

  • Review the agenda
  • Incorporate travel time
  • Try manage meal and bathroom breaks
  • Make sure suit is prepared
  • Take some time to review your notes before

Interview Day

Project confidence, good body posture, and try to notice nervous ticks
Be energetic and flexible
Take notes (in case you forget)
Be yourself
Make sure you understand the questions (repeat if needed) and take your time with responses

Phone & Video Interviews

  • Phone
    • ◦ Reschedule if you have to
    • ◦ Clear the room and don’t get interrupted
    • ◦ Don’t be eating or drinking
    • ◦ Take notes
  • Video
    • ◦ Test connection, web came, and audio
    • ◦ Try to connect in advance
    • ◦ No distracting back wall
    • ◦ Suit up (fully or w/e)
    • ◦ Smile and make eye contact with the web came
    • ◦ You can post your notes to help you stay on track

How To Ace Specific Questions

  • About me
    • ◦ Name > Current role > what you do in that role briefly (think applicable to what your applying for) > Schools graduated from > why you pursued this field and why you are excited about the position
  • Weaknesses
    • Always try to pick characteristics that you can flip into strengths
    • ◦ Example, perfectionist or being critical of oneself
    • ◦ Or simply state something you would like to improve on
    • ◦ Writing, public speaking, etc > But be able to explain how you are going to work on them

Post Interview

  • Description of employee benefits
  • Initial salary may be discussed
  • Work schedule review
  • Tour of region
  • Follow up letter

Retention

  • Staff turnover is costly
  • Factors
  • ◦ Training period
  • ◦ Intent to stay
  • ◦ Job satisfaction > Recognition, Awards
  • ◦ Pay and benefits
  • ◦ Performance mgm

Methods of Employee Retention

  • Thank you notes, Commendations, Awards
  • Professional meetings, Tuition, Scheduling
  • Promotion opportunities, Motivations
  • Job design, Staff development
  • Peer Relations, Kinship Responsibilities
  • Physical work conditions
  • Exit interview

Discussion Points

  • Best recruiting tools
  • Interview tips and tricks
  • Sings of turnover
  • Who is on your team?

ABOUT AUTHOR

Jimmy L. Pruitt III, PharmD, BCPS, BCCCP

The Pharm So Hard Podcast is a show focused primarily on emergency medicine and hospital pharmacy related topics. To empower healthcare providers with the knowledge and skills they need to provide evidence-based, safe care for critically ill patients.

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